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Costomer Sales Representative (CSR)
客户 A famous IC company8 e0 t ?; P3 b1 g; H( E
地点 Shanghai0 t8 s; E* \% A
7 b- e# n S* u6 d" }职位描述; B( x, d' {* [
Purpose: The primary objective of this role is to support sales team on tactical customer interface, sales reports, revenue analytics & miscellaneous administrative activities.$ W/ j( @; a: S+ U
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Key Responsibilities / Job Duties:& b+ S& F1 K# i& b, U* F1 ]
¨ Sales support
4 v1 \ C6 P9 s2 T& g 1) Independently follow thru sales leads, data entry into system for design registration (Model-N)
5 {' [/ G( _1 {, D6 F9 r, [ 2) Produce leads analysis based on the lead trend data from given distributors and / or Key account sales8 u. A% ?3 E5 ~; I& D9 ^
3) Support sales team in quotation phase, pricing follow up
: h" K8 _4 a! T+ N2 {, F 4) Support Ship & Credit, and check shipment & terms compliance* ]. A. U, \1 j/ A( r b1 U' U
5) Monitor DSO of key accounts and alert the sales team when needed" O0 p! P$ D; {% I3 U7 Z& p
6) Support samples request process
+ Q/ z) b1 P1 d4 h+ V3 |: c 7) Process RMA and / or follow up QA reports status
5 T* F0 R5 V7 q, t+ p 8) Support global transfer business tracking.
# ^8 ?6 P2 G& e& R: X8 m 9) Support SAM / TAM conversion2 B0 g1 z6 ~. n. M' k6 R9 b
10) Capture revenue at site locally
& _% N: [; f3 R: y1 d# ^6 ~; g 11) Work with our customer service team4 s6 {" N& W: a1 ^9 L. E7 b6 y) E
12) Support local sales team daily business operation
2 K* Y& E8 S' C }7 ] Y ¨ Administrative support
; W# O1 \/ g! W& x0 Q4 w 1) Maintain office facilities and environment; \. X) o' B/ I! T" q7 |
2) Business cards printing for SH, SZ, Beijing office staffs( [! U$ e) h2 ~
3) Update staff contact list for SH, SZ, Beijing Chengdu office staffs0 g% C0 A8 X) O$ x- `1 s3 J
4) Office expresses (couriers) arrangement including receiving and posting shipments- g2 K1 j4 w8 o; z- \$ e5 s. r
5) Assist exhibition, seminar & Marcom support' I' E( Z+ r3 H# j/ J
¨ Accounting support1) Print bank statement and collect the bank related payment slip+ [! d9 A! ?# a6 w! j
2) Petty cash handling
* A4 x5 U1 a0 R0 n# K. ^ l Assist to refill the office supplies and refreshment
% U4 v x* J- V+ l7 t, ? l Handle the courier payment and the custom fee
0 @4 c) ~5 \6 c0 Q- Q l Keep the petty cash in the safe box, prepare the summary to finance and send the original documents to HK office by each month end.
0 C% a3 X o% E4 C, H, u$ B% } 3) Arrange to send the office payment records (receipts) in Shanghai office, such as office stationery, courier fee, management fee and office related expenses.
6 @: s* X4 p+ z* E4 U1 ] ¨ Any other duties as and when assigned |
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