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Costomer Sales Representative (CSR)
客户 A famous IC company* A) ^& G3 R5 o) q1 u; J
地点 Shanghai0 S% j: R0 c$ l8 M5 f
6 ~3 Q* M! B9 A7 o9 z E4 ?职位描述4 j A0 @8 U5 M$ F
Purpose: The primary objective of this role is to support sales team on tactical customer interface, sales reports, revenue analytics & miscellaneous administrative activities.
* l6 F7 y! F4 d, S+ G$ N2 p5 o2 [
Key Responsibilities / Job Duties:
8 \* W$ A! V. R ¨ Sales support
5 H. d, D- W! w7 r' b$ R! e 1) Independently follow thru sales leads, data entry into system for design registration (Model-N)
9 [# K2 a( i+ O/ v, {. A# k @ 2) Produce leads analysis based on the lead trend data from given distributors and / or Key account sales
# u: ~4 G i: Y6 M/ Q3 ^. g. w 3) Support sales team in quotation phase, pricing follow up
, L8 d+ i+ m/ X& v 4) Support Ship & Credit, and check shipment & terms compliance1 j. s+ W+ Y# O# M: d X: Z1 e
5) Monitor DSO of key accounts and alert the sales team when needed
" K2 ]( P3 C+ k0 u0 |$ a ]9 o 6) Support samples request process
5 x% B" b2 U" X/ @7 \1 T# ]: \ 7) Process RMA and / or follow up QA reports status# Y' U: O" l2 Y' G* Z( V/ d
8) Support global transfer business tracking.$ S; r# _* B& @( K! f
9) Support SAM / TAM conversion) X5 `4 s7 x6 D+ x1 \5 U
10) Capture revenue at site locally
0 E) F+ F( t. m# I 11) Work with our customer service team
9 l3 U& w& w3 k6 Q; Y 12) Support local sales team daily business operation
K% P( s; M/ @2 M( @* w* \ ¨ Administrative support5 D: Z& x& t9 N9 ^; c$ B
1) Maintain office facilities and environment# A" c$ l) z1 ]8 \# G
2) Business cards printing for SH, SZ, Beijing office staffs, b" |' c9 A$ C# ^! I, }3 q
3) Update staff contact list for SH, SZ, Beijing Chengdu office staffs# V$ U; D, r" U4 P: F8 B
4) Office expresses (couriers) arrangement including receiving and posting shipments
; S5 y, V( C6 H# K9 b 5) Assist exhibition, seminar & Marcom support' D8 X/ ?" ?/ Y1 e' s
¨ Accounting support1) Print bank statement and collect the bank related payment slip1 I5 D8 `# Q u/ t* D. e1 R9 Y- G
2) Petty cash handling
, l. J0 q* |. A l Assist to refill the office supplies and refreshment4 V8 d, D5 t2 q' _: N9 L8 J* R7 r4 v3 p
l Handle the courier payment and the custom fee# u# A" p" x6 L
l Keep the petty cash in the safe box, prepare the summary to finance and send the original documents to HK office by each month end.
5 ]- w; N" ?8 ` n3 e1 K7 _ 3) Arrange to send the office payment records (receipts) in Shanghai office, such as office stationery, courier fee, management fee and office related expenses.
* L- G8 k! ^6 _: E1 P. H" P ¨ Any other duties as and when assigned |
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