大家日常設計專案中，哪項工作佔比最重？

globe0968

FAE Manager
4 n1 B) w, t0 z7 f公      司：Worlding leading MEMS Gyro company
工作地点：上海
4 v8 c/ g  Z+ L- X! z
Job Description
) l+ q: M, b: F# C* w/ L  f% KThis position be responsible for providing best-in-class pre- and post-sales coordination and support to tier-one customers and the international sales and field apps engineering teams to ensure total customer satisfaction.

Responsibility:
·         Coordinate with sales and FAE teams to communicate directly with customers to manage expectations  and ensure commitments
·         Work with engineering  and product marketing to clarify roadmap and define deliverables to support the customer and sales teams.
+ z! ~0 g( L& R" A; n' E4 p·         Work closely with technical teams to resolve technical issues.
. E2 z5 t! I8 ]! s; o' J  }·         Work with operations to define customer specific supply chain communication and solutions
1 C  m9 `; _1 H9 K& s·         Assist support in defining priority of open customer cases
6 t3 `% |" ^2 C( f·         Work to assign necessary and appropriate resources to deliver on customer projects
·         Translate customer requirements into specific tasks for all functional areas and proactively capture, track and drive all issues to closure
·         Communicate issue status to customer and all relevant internal teams. Regularly communicate customer status and key issues to management.
  _9 ]: h6 J, }; l·         Correctly represent the urgency of issues and escalate issues appropriately

9 A& G1 s' L4 K: WDesired Skills & Experience
·         Minimum B.S. (M.S. preferred) in electrical engineering or other related engineering field is required or equivalent work background  and experience
·         5+ years proven history of  System Products (software and hardware) related to Consumer Devices
) X9 |$ T% |7 q( g7 Q·         Familiarity with analog and mixed signal devices
·         7+ years'' experience as a Field Application Engineer for a semiconductor company.